Social Media Training

We just signed up for the Social Media Marketing World conference in San Diego, CA on April 17-19, 2016. We will add this to our team training to gain more social media expertise and learn from the...

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The Shift to using Social Media for Customer Support

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The Rise of Self-Service Suppport

Businesses are seeing a surge in customer preference for finding answers and resolving issues on their own. 72% of people think self-service support is a fast and easy way to handle support issues. 91% of customers would use an online support center if it were available and taileored to their needs source: Fonolo

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GlobalBPO appoint PDPA Officer

In line with Singapore’s PDPA (DNC) regulations, GlobalBPO has implemented the needed policies and procedures to be compliant. Check out our Data Protection Policy...

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GlobalBPO approved for EPPU S6

Businesses that need to supply goods and services to the Singaporean public sector may sometimes need to have a valid Government supplier registration (commonly known as EPPU registration) as one of key requirements for tender participation. GlobalBPO has applied for and has been approved for EPU/SER/34 “Consultancy Services” with a financial grade of...

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Open for Business

Global BPO is now open to serve you. If you are looking for a partner to manage your outsourced call center and business process requirements, look no further. Global BPO brings in over 5 years of experience and best practices to help you maximize your investments and achieve your...

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